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DDifficulty 3/5

A visually impaired person wants to board a public service bus with a duly recognised and identified guide dog and meets the applicable requirements. Must the dog be allowed to accompany the user?

A visually impaired person wants to board a public service bus with a duly recognised and identified guide dog and meets the applicable requirements. Must the dog be allowed to accompany the user?

Correct answer

Yes.

Yes. A recognised and identified assistance dog may accompany its user on collective transport without an additional ticket or charge for the dog. It is not treated as an ordinary pet or required to be carried in the user’s arms. Applicable health, accreditation and behaviour conditions remain; access is not entirely unconditional.

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  • Only if the animal can be carried in your arms.

  • Yes.

  • No, because it is forbidden to carry animals on public service buses.

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