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BDifficulty 1/5

When calling 112 about a road crash, what information should you prioritise to help responders?

Correct answer

The location, casualties, vehicles and hazards, and a contact number.

The precise location, number and apparent condition of injured people, vehicles involved and hazards such as trapped occupants, fire or dangerous goods. Give a contact number and answer the operator’s questions. Do not delay calling to obtain identity documents or focus on deciding who is to blame. Information about how the crash occurred and the vehicles can also be useful; it is not inherently incorrect.

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  • Only who is to blame, without stating the location or whether anyone is injured.

  • The location, casualties, vehicles and hazards, and a contact number.

  • Before calling, you must obtain identity documents from everyone involved.

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