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D11 / 6· ~8 min

Passenger transport rules

Prefer to practise the DGT theory test in English? Our English hub covers every topic and permit in one place.

Step 1. The big picture

A passenger boards a stationary green minibus from the pavement while another passenger waits behind and the driver remains seated at the wheel.
Safe boarding from the pavement

In one sentence…

On the D1 licence you must master passenger-transport regulations: the scope of the licence, passenger safety, stops, doors, luggage and the extra margin of caution required by the vehicle's size and responsibility. The exam does not separate the regulation from conduct: it asks you to decide how to protect passengers in specific situations.

Step 2. The syllabus

2.1Category and authorised passengers

The D1 licence authorises minibuses for up to 16 passengers and 8 metres. You must distinguish this class from category D and from its combinations with a trailer.

  • An exam question may mix the number of passengers, length, type of service or trailer; always start by identifying the licence and the vehicle described.
  • A passenger-transport driver has an enhanced responsibility because they are carrying people and must guarantee stability, comfort and safety throughout the service.
  • Do not study the category as an administrative label: the scope of the licence determines which vehicle you may drive and what technique is expected of you.

2.2Passenger safety and accessibility

Passenger-transport study must cover dimensions and swept path, but also safety inside the vehicle: doors, emergency exits, extinguishers, seatbelts where fitted and first-aid equipment.

  • Order FOM/1230/2013 requires minimum passenger information about relevant travel arrangements and safety features; connect each measure to a concrete driver decision.
  • Accessibility and care for people with reduced mobility are learning outcomes too: do not reduce the topic to manoeuvring a large vehicle.

2.3Driver responsibility

With passengers on board, every driving decision affects people who have no control over the vehicle, which is why caution must be greater than in private driving.

  • Safety includes driving, stopping, opening doors, informing passengers and resuming the journey without creating avoidable risks inside or outside the vehicle.
  • If a situation is not clear, the prudent response is to wait, check and act only once boarding, alighting or moving off is safe.
  • The exam usually penalises answers that put the speed of the service ahead of the safety of passengers or other road users.

2.4Stops, boarding and alighting

Opening the doors, stopping at a stop and moving off again must only be done when it is safe for passengers and nearby road users.

  • Take extra care with children, older people, people with reduced mobility and users who might cross in front of or behind the minibus.
  • Before closing the doors and pulling away, confirm that boarding and alighting have genuinely finished and that no passenger is left in a compromised position.
  • Having priority as a service vehicle does not remove the obligation to stop, give way or wait when safety requires it in the specific situation.

2.5Doors and interior safety

Doors are not just an access feature: opening, closing or checking them incorrectly can create a direct risk to passengers.

  • The driver must make sure the vehicle does not move off while passengers are still boarding, alighting, looking for support or moving through sensitive areas.
  • Harsh driving is felt more by passengers standing or seated without optimal restraint; smoothness is a safety requirement.
  • When a question mentions doors, do not answer thinking only about the mechanism; also consider the passenger's position, visibility and the stopping environment.

2.6Luggage and objects

Luggage and objects must be placed so they do not interfere with exits, aisles, stability or passenger safety throughout the passenger service.

  • A badly placed item can become an obstacle during braking, an evacuation or an incident, even on a short journey.
  • Securing luggage safely is part of preparing the service and must not be left until the vehicle is already moving.
  • In the exam, be wary of answers that allow exits or functional areas to be blocked for convenience, speed or a temporary lack of space.

2.7Seatbelts and safety systems

If the vehicle is fitted with seatbelts or other required safety systems, using them correctly is part of protecting the passenger.

  • The driver must understand that interior systems complement smooth driving but do not replace anticipation or caution.
  • When there are vulnerable passengers, the margin for observation and smoothness must increase to prevent falls, knocks or unsafe reactions throughout the passenger service.
  • Questions may present the seatbelt as a secondary detail; remember that any fitted protection system serves a safety function.

2.8How to answer regulation questions

First read which licence appears, which vehicle is described and which phase of the service is raised: driving, stopping, access, luggage or an incident.

  • Rule out answers that reduce passenger transport to simply moving the vehicle from one point to another.
  • When a specific detail is missing, apply the safe rule: do not open, close, pull away or continue until you have checked that the manoeuvre creates no risk.
  • Practise linking each regulation to its purpose: protecting passengers, keeping exits clear, avoiding sudden movements and accommodating vulnerable users.

Step 3. Key points

If you only have a minute before the exam, revise this.

  1. 1.Distinguish the scope of the D1 licence from the D licence.
  2. 2.Identify whether the question concerns category, stops, doors, luggage or interior safety.
  3. 3.Control boarding, alighting and safe door closing before pulling away.
  4. 4.Secure luggage and objects so exits and functional areas stay clear.
  5. 5.Apply extra caution with children, older people and people with reduced mobility.
  6. 6.Link fitted seatbelts and safety systems to effective passenger protection.
  7. 7.Rule out answers that prioritise service speed over safety.
  8. 8.Always check the situation is safe before resuming the journey.

Step 4. Exam traps

Mistakes the DGT uses again and again on this topic.

  • Thinking only about the outside of the minibus and forgetting the risk inside the passenger compartment.
  • Moving off without checking that boarding and alighting have genuinely finished.
  • Confusing the D1 licence with the D licence when the scope of the vehicle changes.
  • Allowing luggage that blocks exits, aisles or functional areas because it is a short journey.
  • Believing that service priority removes the obligation to give way or wait for safety.
  • Treating the use of safety systems as a recommendation unrelated to the driver's responsibility.

Step 5. Quick check

Four real exam questions on what you have just read.

Question 1/4

Under the wording of Annex VI. A.2 of the General Driver Regulations, what minimum interval is specified between successive attempts after the third, except for a justified exceptional reduction?

Practise more passenger transport rules questions

Step 6. Frequently asked questions about passenger transport rules

Someone applying for the D licence who already holds D1 is exempt from:
The specific knowledge test. The regulation exempts a D applicant who already holds D1 from the specific knowledge test.See full question
One of the reduced ages provided for obtaining the D licence is 23 when the applicant:
Holds CAP in the accelerated initial qualification category. The DGT states that the D licence may be obtained at age 23 if the applicant holds CAP in the accelerated initial qualification category.See full question
In passenger transport, the required documentation must:
Be available for control and inspection. Driver, vehicle, and transport documents must be available for control and inspection.See full question
During the practical tests for the D1 and D licences, the use of phones or other data-transmission systems:
Is not allowed, except for the regulatory exceptions. During the practical tests of skills and behavior, the use of phones and systems for capturing, recording, receiving, or transmitting data or information is not allowed, except for the regulatory exceptions.See full question
The D1 licence authorizes minibuses with no more than 16 passengers besides the driver and a maximum length of:
8 metres. DGT defines D1 for passenger vehicles with up to 16 passengers besides the driver and a maximum length of 8 meters.See full question
See all passenger transport rules questions

Official sources