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DDifficulty 3/5

As a general rule, which document proves passenger status for compulsory passenger insurance (SOV) benefits after an accident on a public-service bus?

Correct answer

The ticket or transport document.

The ticket or travel entitlement, paid or free. It is not an individual voluntary policy: the transport company must take out compulsory passenger insurance. Physically retaining the ticket is not an absolute requirement without exceptions: if it was non-personalised and the accident plausibly caused its loss or destruction, Article 6 presumes the traveller held it. It also protects minors exempt from payment under service rules and insured staff on the regulations’ terms.

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  • The insurance policy voluntarily taken out for each passenger.

  • The ticket is also an insurance policy.

  • The ticket or transport document.

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