Correct answer
Off the road.
As a general rule, loading and unloading operations must be carried out off the road. If this is not possible, they will be carried out avoiding danger and inconvenience to other road users, without leaving goods on the carriageway, hard shoulder or pedestrian areas.
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Always on the right-hand side of the road.
On the right-hand hard shoulder, both on urban and interurban roads.
Off the road.
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Glossary terms in this question
Hard shoulder
Longitudinal strip of the road outside and alongside the carriageway. It is not an ordinary lane, and its use depends on the vehicle, road and signs.
Loading and unloading
Moving goods on and off a vehicle: off the road wherever possible and, failing that, from the side closest to the kerb.
Interurban road
Any public road outside a built-up area. Its opposite is the urban road, which runs inside a built-up area except for through-roads.
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