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DDifficulty 3/5

If, due to a fault in your bus's air conditioning, the heat became so intense that passengers made a complaint, could you carry out the contracted service by driving with the front door open?

Correct answer

No; an air-conditioning fault does not permit driving with the door open.

No. Close the doors before moving off and keep them closed while travelling. An air-conditioning fault and complaints about heat do not permit driving with an open door, either on an urban service or on an interurban road. Stop somewhere safe and address the fault or reorganise the service as appropriate, without exposing passengers to an open-door hazard.

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  • No; an air-conditioning fault does not permit driving with the door open.

  • Yes; every urban service permits an open door for ventilation.

  • Yes; passenger complaints remove the duty to keep doors closed while moving.

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