Correct answer
Cool the area under cool, non-icy running water.
Cool the area promptly under cool, non-icy running water for at least 20 minutes, following current British Red Cross guidance. Keep the rest of the body warm to avoid excessive cooling. Afterwards protect the area with a clean, non-adherent covering without tightening it. Do not use ice or ointments, burst blisters or pull off stuck clothing. For a serious burn or a crash with significant injuries, call 112 without delaying urgent assistance.
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Prick and cut the blisters.
Immediately apply ointment without medical assessment.
Cool the area under cool, non-icy running water.
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