Correct answer
Switch off the engine, use hazard and position lights, warn with V-16 and request help; all occupants head to the nearest refuge or exit using areas excluded from traffic where available.
If possible, move the vehicle to an emergency area; otherwise stop as close as possible to the right-hand edge. Switch off the engine, activate the hazard lights and keep the position lights on. Activate the certified connected V-16 device to warn of the immobilisation, request help using the nearest SOS post if one exists and follow its instructions. All occupants, including the driver, must head to the nearest refuge or exit without walking on the carriageway where areas excluded from traffic are available. If the vehicle can continue, proceed to the tunnel exit or an emergency area. Fire and traffic-queue situations have different rules.
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Keep the engine running and dipped headlights on without warning of the immobilisation.
Switch off the engine, use hazard and position lights, warn with V-16 and request help; all occupants head to the nearest refuge or exit using areas excluded from traffic where available.
Wait two minutes before switching off the engine and stay inside as if in a traffic queue.
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