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BDifficulty 2/5

After a motorcycle collision, a person is conscious, breathing normally and in no immediate danger at the scene. As a witness without helmet-removal training, should you remove it to make them more comfortable?

Correct answer

No, avoid removing it for comfort and call 112.

No. Call 112, reassure the person and avoid unnecessary head and neck movement. Do not remove the helmet merely for comfort. If they become unresponsive or stop breathing normally, report it immediately and follow the emergency call handler’s instructions: airway care and resuscitation take priority and may require helmet removal using an appropriate technique. The rule is not an absolute ban preventing life-saving action.

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All options

  • Yes, always remove it before calling for help.

  • No, avoid removing it for comfort and call 112.

  • Yes, suspected neck injury requires removing it without training.

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