Correct answer
Yes.
Yes. Article 3.3 of Order FOM/1230/2013 requires the notice in vehicles and premises where a complaints book is mandatory. That Order concerns general-use regular public transport and stations, with onboard availability governed by Article 3.2.b. It must not be extended indiscriminately to every bus service.
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All options
No.
Yes.
No, it is not necessary, but they may carry one.
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